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Transition to the workforce of tomorrow

Service evolution and digital disruption mean our leaders must support new ways and new opportunities so we can transition to the workforce of tomorrow.

Leading and working through change

Change is the new normal across the sector, and it’s no different within our department. As an organisation with a central focus on innovation, we are equipping our people to work through and lead change through face-to-face learning.

In 2016–17, 61 people attended four dedicated sessions. These sessions support teams going through a range of people, process and technological changes, and equip them to positively approach changes in the future.

Next year, we are looking to grow the change capability of our people with a next-generation approach to change leadership.

Workplace modernisation

During 2016–17, approximately 400 employees from six buildings across the Brisbane CBD relocated to Terrica Place (140 Creek Street, Brisbane). Rationalising accommodation resulted in savings of more than $1.7 million and provided our Brisbane CBD-based staff with a contemporary workplace and updated technology for better mobility and connectivity.

Terrica Place offers a modern fit-out with dedicated project workspaces, collaboration and co-creation areas, and communal lunchrooms. We have introduced technology to improve collaboration, reduce reliance on paper and decrease the need for physical travel between buildings.

In 2017–18, we will transition an additional 900 employees into Terrica Place, further consolidating our CBD accommodation footprint.


During the period, five employees received redundancy packages at a cost of $621,260.81. All voluntary redundancies were employee-initiated.

The permanent separation rate for the department in 2016–17 was 6.95 per cent.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated
9 October 2017
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