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1000 good reasons to move

Newly designed contemporary work space enabling increased collaboration and sharing of ideas and knowledge

Newly designed contemporary work space enabling increased collaboration and sharing of ideas and knowledge

With most departments moving to 1 William Street under the Queensland Government’s long-term accommodation strategy, it was time for DSITI to also find a new home for almost 1000 employees.

In 2016, the department’s Board of Management endorsed a plan to move employees from buildings around the CBD to a single location: Terrica Place at 140 Creek Street. Phase one was completed in 2016–17.

A comprehensive project team led the way, making decisions in consultation and communication with staff. Team members briefed staff, undertook research to understand the needs of a new workplace, and ran campaigns to encourage new workplace practices. They covered topics including paper and storage reduction, records management, new technology and training, and workplace health and safety.

The team tracked workplace satisfaction and productivity by asking employees to complete a baseline survey before they moved. When the same respondents were resurveyed post-move, they noted a significant increase in access to technology that enabled them to work effectively in and around the office.

As well, nearly 70 per cent of employees found their workspace enabled them to undertake focused work away from their desk. Similarly, 82 per cent found their workspace enabled them to collaborate and freely share their ideas and knowledge.

The relocation to Terrica Place is encouraging contemporary work practices while also reducing the department’s accommodation footprint. Operational costs are down, freeing up funds to reinvest in ICT infrastructure.

The benefits aren’t just internal. In acts of philanthropy, the department gifted furniture and office supplies to charities benefitting Queensland people—including schools and victims of domestic and family violence. Recently, a donation to the Sycamore School for students on the autism spectrum has furnished their seventh classroom, and is helping to create a safe, inclusive and innovative learning environment.

As the second phase continues in 2017, more benefits will flow to the department and community—leading to even better services.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated
9 October 2017
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